What method is used for shipping?
USPS & DHL (For International Orders)
How can I get in touch with your customer service team?
Please direct any inquiries to firstname.lastname@example.org
Do you offer returns?
Due to concern regarding COVID-19, returns are not possible at this time.
I am an international customer (outside USA.) Do I have to pay customs and taxes?
Yes, customs and taxes will need to be paid by the customer; Doxie Cosmetics is not responsible for customs and taxes for international orders.
I have not received my order confirmation, what should I do?
Order confirmations can sometimes take up to 24 hours to receive. If you have not received your order confirmation e-mail after 24 hours, please contact us at email@example.com with your inquiry.
Can I change my order once I've placed it?
No, once you place an order it is final.